Počet záznamov: 1
The measurement and evaluation of the service quality through customer's satisfaction
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$a 10.1016/S2212-5671(15)00893-X $2 DOI 035 $a biblio/1088500 $2 CREPC2 100 $a 20130204a m y0sloc0103 ba 101 0-
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$a <The> measurement and evaluation of the service quality through customer's satisfaction $f Jarmila Klementová, Ján Závadský, Zuzana Závadská 215 $c Tab. 301 $a VEGA 1/0527/14 303 $a Popis urobený: 20151027 315 $a WOS 463 -1
$1 001 sldk_un_cat*0103400 $1 011 $a 2212-5671 $1 200 1 $a Procedia - economics and finance $b elektronický zdroj $i 4th World conference on business, economics and management, WCBEM $v Vol. 26 (2015), p. 126-130 [online] 541 1-
$a Meranie a hodnotenie kvality služieb prostredníctvom spokojnosti zákazníkov 601 1-
$3 sldk_un_auth*0040782 $a 4th World conference on business, economics and management $d 4th $e Efes Sürmeli Hotel, Kuşadası, Izmir, Turkey $f 30.4.-2.5.2015 610 $9 sldk_un_auth*h006965 $a kvalita služieb $X service quality 610 $9 sldk_un_auth*h026706 $a spokojnosť zákazníkov $X customers satisfaction 610 $9 sldk_un_auth*h042664 $a hodnotenie kvality $X quality evaluation 610 $9 sldk_un_auth*h033105 $a manažment kvality $X quality management 610 $9 sldk_un_auth*h038824 $a korelačná analýza $X correlation analysis 675 $a 330.123.6 $v 1. stred. $z slo 675 $a 338.46 $v 1. stred. $z slo 675 $a 658.89 $v 1. stred. $z slo 675 $a 658.56 $v 1. stred. $z slo 675 $a 005.6 $v 1. stred. $z slo 675 $a 519.233.5 $v 1. stred. $z slo 700 -1
$3 sldk_un_auth*p0041198 $a Klementová $b Jarmila $f 1968- $p TUZDFPH $4 070 $9 50 $T Katedra ekonomiky, manažmentu a podnikania $X 310 701 -1
$3 sldk_un_auth*p0013739 $a Závadský $b Ján $f 1975- $9 25 $4 070 701 -1
$3 sldk_un_auth*0024659 $a Závadská $b Zuzana $f 1975- $9 25 $4 070 712 1-
$3 sldk_un_auth*0040782 $a 4th World conference on business, economics and management $d 4th $e Efes Sürmeli Hotel, Kuşadası, Izmir, Turkey $f 30.4.-2.5.2015 712 1-
$3 sldk_un_auth*0036453 $a VEGA 1/0527/14 $b Procesné manažérstvo kvality a meranie výkonnosti procesov $4 070 801 -0
$a SK $b ZV001 $c 20130204 $g AACR2 856 4-
$u https://www.sciencedirect.com/science/article/pii/S221256711500893X
Počet záznamov: 1