Počet záznamov: 1
The measurement and evaluation of the service quality through customer's satisfaction
- Klementová, Jarmila, 1968- The measurement and evaluation of the service quality through customer's satisfaction / Jarmila Klementová, Ján Závadský, Zuzana Závadská. -- Tab. -- VEGA 1/0527/14 - Popis urobený: 20151027
In Procedia - economics and finance. -- ISSN 2212-5671. -- Vol. 26 (2015), p. 126-130 [online]
1. 4th World conference on business, economics and management (4th : 30.4.-2.5.2015 : Efes Sürmeli Hotel, Kuşadası, Izmir, Turkey)
I. Závadský, Ján, 1975-
II. Závadská, Zuzana, 1975-
III. 4th World conference on business, economics and management (4th:30.4.-2.5.2015:Efes Sürmeli Hotel, Kuşadası, Izmir, Turkey)
IV. VEGA 1/0527/14.Procesné manažérstvo kvality a meranie výkonnosti procesov
V. Procedia - economics and finance. -- Vol. 26 (2015), p. 126-130 [online]
330.123.6+338.46+658.89+658.56+005.6+519.233.5
ZV001
Počet záznamov: 1