Počet záznamov: 1
Application of Activity Based Costing for estimation of cost for customer contact centre process
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$a eng 102 $a SK 200 1-
$a Application of Activity Based Costing for estimation of cost for customer contact centre process $h Chapter 1 $f Marek Potkány, Alexandra Hajduková 215 $c Obr., tab. 463 -1
$1 010 $a 978-80-89291-40-3 $1 200 1 $a Processes improvement $g eds. Stanisław Borkowski, Renata Stasiak-Betlejewska $g revs. Libor Beneš, Petr Kurenkov $v S. 8-20 $1 210 $a Trnava $c Tripsoft $d 2011 541 1-
$a Aplikácia Activity Based Costing pre stanovenie nákladov procesov kontaktného zákazníckeho centra 610 $9 sldk_un_auth*h035300 $a Activity Based Costing $X Activity Based Costing 610 $9 sldk_un_auth*h010047 $a náklady $X costs 610 $9 sldk_un_auth*h001816 $a procesy $X processes 675 $a 657.47 $v 1. stred. $z slo 700 -1
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$3 sldk_un_auth*0013906 $a Hajduková $b Alexandra $f 1985- $p TUZDFPH $9 50 $4 070 $T Katedra ekonomiky, manažmentu a podnikania $X 2684 801 -0
$a SK $b ZV001 $c 20111208 $g AACR2
Počet záznamov: 1