Počet záznamov: 1
Service Management and Marketing
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$a Service Management and Marketing $e customer Management in Service Competition $f Christian Grönroos 205 $a 3rd Edit. 210 $a Chichester $c John Wiley & Sons $d 2007 215 $a x, 483s. $c obr., tab. $d 23 cm 610 1-
$9 sldk_un_auth*h026427 $a služby zákazníkom $X customer services 610 1-
$9 sldk_un_auth*h012962 $a servisné služby $X customer services 610 1-
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Počet záznamov: 1