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Veková a vzdelanostná diverzifikácia v stabilizácii hotelových zamestnancov
Title Veková a vzdelanostná diverzifikácia v stabilizácii hotelových zamestnancov Par.title Age and educational diversification in stabilization of hotel employees Author info Milota Vetráková, Lukáš Šafár Author Vetráková Milota 1950- (70%) UMBEF01 - Katedra cestovného ruchu
Co-authors Šafár Lukáš (30%)
Source document Ekonomická revue cestovného ruchu : recenzovaný vedecký časopis Ekonomickej fakulty Univerzity Mateja Bela v Banskej Bystrici. Roč. 52, č. 3 (2019), s. 172-183. - Banská Bystrica : Univerzita Mateja Bela, Ekonomická fakulta : Univerzita Mateja Bela, 2019 Keywords hotelierstvo - hotel-keeping hoteloví zamestnanci - hotel employees - hotel staff diverzifikácia - diversification vek - age vzdelanie hotely - hotels Form. Descr. články - journal articles Language Slovak Country Slovak Republic Annotation The paper reflects the fluctuation in hotels, that causes the increase of costs recruiting new employees, affects the level of satisfaction of the remaining employees, negatively influences the customer satisfaction and consequently the economic result of the hotel. The aim of this paper is to specify the reasons that positively influence the employees´ decision to stay in the hotel with regard to their age and education. We assume that the age structure and achieved education influence quality of employee´s work performed and personal stabilization. The research was undertaken in 2019. We confront the results of the survey with the conclusions of foreign research studies. The contribution of this paper is a proposal of measures to increase personal stabilization in hotels Public work category ADF No. of Archival Copy 46294 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ References (2) - PUBLIKAČNÁ ČINNOSŤ References PERIODIKÁ-Súborný záznam periodika 
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