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Title Řízení vztahů se zákazníky Subtitle Customer Relationship Management Author info Kaj Storbacka, Jarmo R. Lehtinen; Z angl. orig. prel. Bohumila Sedloňová Author Storbacka Kaj
Co-authors Lehtinen Jarmo R.
Another authors Sedloňová Bohumila (Translator)
Issue data Praha : Grada , 2002. - 168 s. : obr., 23 cm Issue 1.vyd. ISBN 80-7169-813-X Keywords zákazníci - customers vedúci pracovníci - manažéri - riadiaci pracovníci - managers vzťahy riadenie vzťahov so zákazníkmi - customer relationship management - CRM Language Czech Country Czech Republic systematics 005 658.818 658.89.01 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 5, currently available 3, at library only 2 
book
Call number Location Sublocation Umiestnenie Info 242234 Univerzita Mateja Bela Department of absent lending – deposit. Available in 2 days. 24040 Univerzita Mateja Bela Economic reading room In-Library Use Only 5677 Univerzita Mateja Bela Department of finance and accounting In-Library Use Only 387937 Univerzita Mateja Bela Department of absent lending 387938 Univerzita Mateja Bela Department of absent lending
