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Title Linking service quality and satisfaction to behavioural intentions in higher education setting Author info Jaroslav Ďaďo ... [et al.] Author Ďaďo Jaroslav 1954- (25%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Co-authors Táborecká Petrovičová Janka 1979- (25%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Riznić Dejan (25%)
Rajić Tamara (25%)
Source document Ekonomický časopis : časopis pre ekonomickú teóriu, hospodársku politiku, spoločensko-ekonomické prognózovanie. Roč. 61, č. 6 (2013), s. 578-596. - Bratislava, 2013 : Ekonomický ústav Slovenskej akadémie vied Keywords behavioral intentions vyššie vzdelanie - higher education kvalita služieb - quality of services Headings Geogr. Slovensko Language English Country Slovak Republic systematics 658.64 Annotation This study aims to examine relationships among higher education service quality and student satisfaction and their relatedness to students behavioural intentions. Slovak higher education setting has provided a framework to this study Public work category ADD No. of Archival Copy 27606 Repercussion category WIKTOR, Jan W. Systém kvality vzdelávania na vysokej škole : koncepcia a štruktúra. Skúsenosti Ekonomickej univerzity v Krakove. In Ekonomika a spoločnosť : vedecký časopis Ekonomickej fakulty Univerzity Mateja Bela v Banskej Bystrici. ISSN 1335-7069, 2014, roč. 15, č. 2, s. 185-195.
MILOŠEVIĆ, Isidora - ŽIVKOVIĆ, Dragana - ARSIĆ, Sanela - MANASIJEVIĆ, Dragan. Facebook as virtual classroom : social networking in learning and teaching among Serbian students. In Telematics and Informatics. ISSN 0736-5853, 2015, vol. 32, no. 4, pp. 576-585.
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ŠTARCHOŇ, Peter - VETRÁKOVÁ, Milota - METKE, Jozef - LORINCOVÁ, Silvia - HITKA, Miloš - WEBEROVÁ, Dagmar. Introduction of a new mobile player app store in selected countries of Southeast Asia. In Social sciences. ISSN 2076-0760, 2018, vol. 7, no. 9.
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BENČÍKOVÁ, Dana - MALÁ, Denisa - SEDLIAČIKOVÁ, Mariana - DRÁBEK, Josef - KROPIL, Rudolf. Assessment of cultural intelligence as a prerequisite to development of an enterprise within the contemporary global corporate environment. In Ekonomický časopis. ISSN 0013-3035, 2021, vol. 69, no. 1, pp. 88-109.
Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ References PERIODIKÁ-Súborný záznam periodika 
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Title An empirical investigation into the construct of higher education service quality Author info Jaroslav Ďaďo, Janka Táborecká Petrovičová, Dejan Riznic, Tamara Rajic Author Ďaďo Jaroslav 1954- (25%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Co-authors Táborecká Petrovičová Janka 1979- (25%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Riznić Dejan (25%)
Rajić Tamara (25%)
Source document International Review of Management and Marketing. Vol. 1, no. 3 (2011), pp. 30-42. - Mersin : EconJournals, 2011 Keywords vyššie vzdelanie - higher education kvalita služieb - quality of services SERVQUAL Language English Country Turkey systematics 334 Public work category ADE No. of Archival Copy 20721 Repercussion category MAHMOUD, Ali Bassam - KHALIFA, Bayan. A confirmatory factor analysis for SERVPERF instrument based on a sample of students from Syrian universities. In Education and Training. ISSN 0040-0912, 2015, vol. 57, no. 3, pp. 343-359.
AZAR, Sana - KHAN, Shamila. Service quality of higher education in Pakistan. In Asian journal of university education. ISSN 1823-7797, 2012, vol. 8, no. 1, pp. 107-122.
KUMAR, Jeetesh - YANG, Chiao Ling. Service quality and loyalty of international students studying in the field of hospitality and tourism. In Malaysian online journal of educational management [online]. 2014, vol. 2, no. 3 [cit. 2015-04-29]. ISSN 2289-4489. Dostupné na: http://e-journal.um.edu.my/public/article-view.php?id=6394
BACILA, Mihai-Florin - POP, Marcel Ciprian - SCRIDON, Mircea Andrei - CIORNEA, Raluca. Development of an instrument for measuring student satisfaction in business educational institutions. In Contemporary priorities in business education. ISSN 1527-1803, 2014, no. 37, pp. 841-856.
ĐONLAGIĆ, Sabina - FAZLIĆ, Samira. Quality assessment in higher education using the servqual model. In Management (Croatia). ISSN 1331-0194, 2015, vol. 20, no. 1, pp. 39-57.
JAIN, Sonali - JAIN, Sanjay K. Does outcome quality matter? An investigation in the context of banking services in an emerging market. In Journal of consumer marketing. ISSN 0736-3761, 2015, vol. 32, no. 5, pp. 341-355.
PATHMINI, M. G. S. - WIJEWARDHENA, W. P. - GAMAGE, C. T. - GAMINI, L. P. S. Impact of service quality on students' satisfaction in newly established public sector universities in Sri Lanka : study based on the Faculty of management studies. In Journal of management matters. ISSN 1391-7099, 2014, vol. 1, no. 1, pp. 51-64.
PHAM, Long - WILLIAMSON, Stan - BERRY, Ronald. Student perceptions of e-learning service quality, e-satisfaction, and e-loyalty. In International journal of enterprise information systems. ISSN 1548-1115, 2018, vol. 14, no. 3, pp. 19-40.
MESTROVIC, Dunja. Service quality, students' satisfaction and behavioural intentions in stem and ic higher education institutions. In Interdisciplinary description of complex systems. ISSN 1334-4684, 2017, vol. 15, no. 1, pp. 66-77.
OZDEMIR, Yasal - KAYA, Sema Kayapinar - TURHAN, Erkan. A scale to measure sustainable campus services in higher education : sustainable service quality. In Journal of cleaner production. ISSN 0959-6526, 2020, vol. 245, pp. 1-17.
PHAM, Long - LIMBU, Yam B. - BUI, Trung K. - NGUYEN, Hien T. - PHAM, Huong T. Does e-learning service quality influence e-learning student satisfaction and loyalty? Evidence from Vietnam. In International journal of educational technology in higher education. ISSN 2365-9440, 2019, vol. 16, art. no. 7, pp. 1-26.
RODIC LUKIC, Vesna - LUKIC, Nemanja. Assessment of student satisfaction model: evidence of Western Balkans. In Total quality management and business excellence. ISSN 1478-3363, 2020, vol. 31, no. 13-14, pp. 1506-1518.
Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ References PERIODIKÁ-Súborný záznam periodika unrecognised