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Title Human resources in process improvement Subtitle monography, editing and scientific elaboration Author info ed. Stanisław Borkowski, Joanna Rosak-Szyrocka; rec. Martina Blašková, Jana Šujanová Another authors Borkowski Stanisław (Licensor) (50%)
Rosak Joanna (Licensor) (50%)
Blašková Martina (Recenzent)
Šujanová Jana (Recenzent)
Issue data Częstochowa : Oficyna Wydawnicza Stowarzyszenia Mened erów Jakości i Produkcji , 2012. - 150 s. ISBN 978-83-934225-5-5 Language Slovak Country Poland Public work category FAI Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ References (1) - PUBLIKAČNÁ ČINNOSŤ 
book
Title Očakávania mladšej skupiny generácie Y na Slovensku vo vzťahu k budúcemu zamestnaniu Author info Veronika Kuchárová Mačkayová Author Kuchárová Mačkayová Veronika 1975- (100%) UMBEF09 - Inštitút manažérskych systémov (detašované pracovisko Poprad)
Source document Human resources in process improvement : monography, editing and scientific elaboration. S. 21-36. - Częstochowa : Oficyna Wydawnicza Stowarzyszenia Mened erów Jakości i Produkcji, 2012 / Borkowski Stanisław ; Rosak Joanna ; Blašková Martina ; Šujanová Jana Keywords pracovné výkony - pracovný výkon - working performance pracovné správanie kohorta generácia Y - generation Y working behavior Language Slovak Country Poland systematics 316.33 Annotation Cohort analysis becomes currently more and more important from the perspective of managing performance of the cohort referred to as the generation Y. The youngest and at the same time the most numerous generation of three generations of working age entered the Slovak labour market several years ago. It differs from the older generations X and Baby boomers especially in the requirement of continual change, communication and utilization of digital interactive technologies. The author deals with personal characteristics of generation Y members, important aspects of employer’s selection, characteristics of their working behaviour and recommendations for employers, which may help to develop the potential of young employees in favour of the company. This work presents the results of the research which was realized on the research sample of a younger group of generation Y at the Faculty of Economics of Matej Bel University Public work category AEC No. of Archival Copy 23223 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ 
unrecognised
Title Material and immaterial resources as determinants of medical services quality Document part Chapter 3 Author info Joanna Rosak, Ewa Wszendybył Author Rosak Joanna (50%)
Co-authors Wszendybył-Skulska Ewa (50%)
Source document Quality management of services. S. 22-27. - Žilina : EDIS - vydavateľstvo Žilinskej univerzity, 2006 / Čorejová Tatiana ; Borkowski Stanisław ; Marcikiewicz Cezary ; Bokůvka Otakar Keywords zdravotnícke služby - health services kvalita služieb - quality of services determinanty výkonnosti Language English Country Slovak Republic Public work category AEC No. of Archival Copy E593 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ 
article
Title The Servqual method and it´s meaning in the estimation of the quality of the stationary medical treatment Document part Chapter 1 Author info Joanna Rosak, Stanisław Borkowski, Ewa Wszendybył Author Rosak Joanna (34%)
Co-authors Borkowski Stanisław (33%)
Wszendybył-Skulska Ewa (33%)
Source document Quality management of services. S. 10-15. - Žilina : EDIS - vydavateľstvo Žilinskej univerzity, 2006 / Čorejová Tatiana ; Borkowski Stanisław ; Marcikiewicz Cezary ; Bokůvka Otakar Keywords stacionárna liečba SERVQUAL kvalita služieb - quality of services Language English Country Slovak Republic Public work category AEC No. of Archival Copy E594 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ article
Title Jakość usług bankowych determinantem satysfakcji klientów Document part Rozdział 30 Author info Rosak Joanna, Wszendybył Ewa Author Rosak Joanna (50%)
Co-authors Wszendybył-Skulska Ewa (50%)
Source document Inżynieria jakości v praktyce. S. 185-190. - Warszawa : Wydawnictwo Menedżerskie PTM, 2006 / Pešlová Františka ; Borkowski Stanisław ; Sellner Karel ; Szołtysek Katarzyna Keywords SERVQUAL spokojnosť zákazníkov - customer satisfaction kvalita služieb - quality of services bankové služby Language Polish Country Poland Public work category AED No. of Archival Copy E614 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ article