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Title A hotel manager's handbook Subtitle 189 techniques for achieving exceptional guest satisfaction Author info Vincent P. Magnini, Carol J. Simon Author Magnini Vincent P.
Co-authors Simon Carol J.
Issue data Oakville ; Waretown : Apple Academic Press , c2016. - viii; 247 s., 23 cm ISBN 978-1-77188-348-1 Note Bibliografia s. 245-247 Keywords cestovný ruch - turizmus - tourism hotelový manažment - hotel management príručky handbooks Language English Country Canada, United States of America systematics 338.48 338.486 (035) Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 1, currently available 0, at library only 1 
book
Call number Location Sublocation Umiestnenie Info 357776 Univerzita Mateja Bela Department of tourism In-Library Use Only Title Human resource management in a hospitality environment Author info Jerald W. Chesser Author Chesser Jerald
Issue data Oakville ; Waretown : Apple Academic Press , c2016. - xv; 267 s. : obr., 26 cm ISBN 978-1-77188-300-9 Note Bibliografické odkazy. Register Keywords ľudské zdroje - human resources manažment ľudských zdrojov - human resources management - riadenie ľudských zdrojov personálny manažment - personálne riadenie - personalistika - personnel management pohostinské zariadenia - catering facilities - catering establishments stravovacie zariadenia - catering establishments hospitality business Language English Country Canada, United States of America systematics 005.95/.96 331.101.23 640.4/.5 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 1, currently available 0, at library only 1 
book
Call number Location Sublocation Umiestnenie Info 357775 Univerzita Mateja Bela Department of tourism In-Library Use Only
