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Title Zákazník má vždy pravdu Subtitle a dalších 49 pravidel pro poskytování skvělých služeb Author info Tom Markert; [z angl. orig. ... preložil Adam Pumpr] Author Markert Tom
Another authors Pumpr Adam (Translator)
Issue data Praha : Pragma , 2012. - 109 s., 19 cm Issue [1. vyd.] ISBN 978-80-7349-295-3 Keywords služby - service industries - services marketing poskytovanie služieb - provision of services Language Czech Country Czech Republic systematics 339 658.8 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 1, currently available 1 
book
Call number Location Sublocation Umiestnenie Info 331333 Univerzita Mateja Bela Department of absent lending Title Alternatívne prístupy k poskytovaniu miestnych verejných služieb Author info Beáta Meričková Author Mikušová Meričková Beáta 1976-
Issue data Banská Bystrica : Univerzita Mateja Bela , 2005. - 130 s. : grafy, tab., 21 cm Issue 1. vyd. ISBN 80-8083-167-X Note Bibliografia s. 95-104 Keywords verejné služby - public utilities - public services poskytovanie služieb - provision of services alternatívne postupy Language Slovak Country Slovak Republic systematics 338.465 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 10, currently available 8, at library only 2 
book
Call number Location Sublocation Umiestnenie Info 257285 Univerzita Mateja Bela Universal reading room In-Library Use Only 257286 Univerzita Mateja Bela Economic reading room In-Library Use Only 257305 Univerzita Mateja Bela Department of absent lending 257306 Univerzita Mateja Bela Department of absent lending 257307 Univerzita Mateja Bela Department of absent lending 257308 Univerzita Mateja Bela Department of absent lending 257309 Univerzita Mateja Bela Department of absent lending 257310 Univerzita Mateja Bela Department of absent lending 257311 Univerzita Mateja Bela Department of absent lending 257312 Univerzita Mateja Bela Department of absent lending Title Dokonalé služby Subtitle co chtějí zákazníci Author info Pavel Vosoba Author Vosoba Pavel
Issue data Praha : GRADA Publishing , 2004. - 164 s. : fareb. il., 21 cm Issue 1. vyd. ISBN 80-247-0847-7 Keywords poskytovanie služieb - provision of services služby - service industries - services Language Czech Country Czech Republic systematics 338.46(0.062) Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 2, currently available 1, at library only 1 book
Call number Location Sublocation Umiestnenie Info 26367 Univerzita Mateja Bela Economic reading room In-Library Use Only 257816 Univerzita Mateja Bela Department of absent lending
