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Title Quality, behavior, and the bottom line Subtitle the human side of quality improvement Author info Jerry Pounds ... [et al.] Author Pounds Jerry
Issue data [S.l.] : Vlastným nákladom , c2015. - vii, 119 s. : tab., 23 cm ISBN 978-1508567431 Note Bibliografia s. 114 Keywords manažérstvo kvality - manažment kvality - quality management zlepšovanie kvality - quality improvement organizačná kultúra - corporate culture - organizational culture spotrebiteľské správanie - správanie spotrebiteľov - nákupné správanie - consumer behavior - consumer behaviour - shopping behaviour quality improvement customers' behavior Language English Country United States of America systematics 005.6 005.73 366.1 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 1, currently available 0, at library only 1 
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Call number Location Sublocation Umiestnenie Info 366762 Univerzita Mateja Bela Department of language communication in business In-Library Use Only
