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Title Toto je marketing Subtitle [nikto si vás nevšimne, pokiaľ sa nenaučíte pozerať] Author info Seth Godin; [z anglického originálu ... preložil Slavomír Hrivnák] Author Godin Seth
Another authors Hrivnák Slavomír (Translator)
Issue data Bratislava : Lindeni , 2021. - 236 s. : il., 20 cm Issue 2. uprav. slov. vyd. ISBN 978-80-566-2317-6 Note Vydalo vydavateľstvo Lindeni v Bratislave v spoločnosti Albatros Media Slovakia, s.r.o.. - Bibliografia Keywords marketing marketingová komunikácia - communication in marketing - marketing communication predaj - selling reklama a propagácia - advertising and promotion zákaznícke služby - služby zákazníkom - customer services Form. Descr. príručky - handbooks Language Slovak Country Slovak Republic systematics 658.8 658.8:316.77 339.187 659.1 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 1, currently available 1 
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Call number Location Sublocation Umiestnenie Info 389223 Univerzita Mateja Bela Department of absent lending Voľný výber - Biznis 
Title Better customer service Subtitle simple rules you can apply today Author info Edward C. Brewer and Terence L. Holmes Author Brewer Edward C.
Co-authors Holmes Terence L.
Issue data New York : Routledge , 2021. - xi, 84 s. : il., tab., 23 cm Issue 1st ed. ISBN 978-0-367-75733-5 Note Bibliografické odkazy. Register Keywords zákaznícke služby - služby zákazníkom - customer services vzťahy so zákazníkmi - customer relations riadenie vzťahov so zákazníkmi - customer relationship management - CRM Form. Descr. monografie - monographies Language English Country United States of America systematics 658.818 005.346 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 1, currently available 0, at library only 1 
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Call number Location Sublocation Umiestnenie Info 383294 Univerzita Mateja Bela Department of corporate economics and management In-Library Use Only Title Services marketing Author info William Chitty ... [et al.] Author Chitty William
Issue data Melbourne : Oxford University Press , 2019. - xxxiii; 509 s. : fotogr., il., tab., 25 cm Issue 2nd ed. ISBN 978-0-19-030316-7 Note Bibliografické odkazy. Register Keywords marketing marketingové stratégie - marketing strategy zákaznícke služby - služby zákazníkom - customer services Form. Descr. prípadové štúdie - case studies Language English Country Australia systematics 339.138 339.146.4 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 1, currently available 0, at library only 1 
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Call number Location Sublocation Umiestnenie Info 372793 Univerzita Mateja Bela Economic reading room In-Library Use Only Title Selected issues of contemporary logistics Author info Denisa Malá, Dana Benčiková Author Malá Denisa 1976-
Co-authors Benčiková Dana 1971-
Issue data Banská Bystrica : Publishing house of the Matej Bel University in Banská Bystrica - Belianum : Univerzita Mateja Bela, Ekonomická fakulta , 2017. - 141 s. : obr., 21 cm ISBN 978-80-557-1241-3 Note Bibliografia s. 137-140. Bibliografické odkazy Keywords logistika - logistics logistické procesy zákaznícke služby - služby zákazníkom - customer services skladové hospodárstvo - warehousing logistika (manažment) - logistický manažment - business logistics - logistics management vysokoškolské učebnice - učebnice vysokých škôl logistics logistics processes warehouse management university textbooks Language English Country Slovak Republic systematics 005.51 005.932 658.18 (075.8) Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 21, currently available 20, at library only 1 
unrecognised
Call number Location Sublocation Umiestnenie Info 361879 Univerzita Mateja Bela Economic reading room In-Library Use Only 361880 Univerzita Mateja Bela Department of absent lending 361881 Univerzita Mateja Bela Department of absent lending 361882 Univerzita Mateja Bela Department of absent lending 361883 Univerzita Mateja Bela Department of absent lending 361884 Univerzita Mateja Bela Department of absent lending 361885 Univerzita Mateja Bela Department of absent lending 361886 Univerzita Mateja Bela Department of absent lending 361887 Univerzita Mateja Bela Department of absent lending 361888 Univerzita Mateja Bela Department of absent lending 361889 Univerzita Mateja Bela Department of absent lending 361890 Univerzita Mateja Bela Department of absent lending 361891 Univerzita Mateja Bela Department of absent lending 361892 Univerzita Mateja Bela Department of absent lending 361893 Univerzita Mateja Bela Department of absent lending 361894 Univerzita Mateja Bela Department of absent lending 361895 Univerzita Mateja Bela Department of absent lending 361896 Univerzita Mateja Bela Department of absent lending 361897 Univerzita Mateja Bela Department of absent lending 361898 Univerzita Mateja Bela Department of absent lending 361899 Univerzita Mateja Bela Department of absent lending Title Nové pravidlá predaja a zákazníckeho servisu Subtitle ako zlepšiť obchodné výsledky aktívnym predajom, zapojením zákazníka v reálnom čase, zberom a využívaním veľkých dát, vytváraním online obsahu či rozprávaním príbehov Author info David Meerman Scott; [z anglického originálu preložil Martin Polakovič] Author Scott David Meerman
Another authors Polakovič Martin (Translator)
Issue data Bratislava : Eastone Books , 2015. - 251 s., 24 cm ISBN 978-80-8109-270-1 Note Register Keywords predaj - selling marketing zákaznícke služby - služby zákazníkom - customer services riadenie vzťahov so zákazníkmi - customer relationship management - CRM Language Slovak Country Slovak Republic systematics 339.187 339.138 658.818 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 2, currently available 1, at library only 1 
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Call number Location Sublocation Umiestnenie Info 368179 Univerzita Mateja Bela Economic reading room In-Library Use Only 368180 Univerzita Mateja Bela Department of absent lending Title Real luxury Subtitle how luxury brands can create value for the long term Author info Misha Pinkhasov and Rachna Joshi Nair Author Pinkhasov Misha
Co-authors Nair Rachna Joshi
Issue data Hampshire : Palgrave Macmillan , 2014. - viii; 228 s., 22 cm Issue 1st ed. ISBN 978-1-137-39556-6 Note Bibliografia s. 222-223. Bibliografické odkazy. Register Keywords luxusné značky zákaznícke služby - služby zákazníkom - customer services marketingový manažment - marketing management luxury brands Language English Country Great Britian systematics 339.138 005-339.138 658.893 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 1, currently available 0, at library only 1 
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Call number Location Sublocation Umiestnenie Info 346213 Univerzita Mateja Bela Department of corporate economics and management In-Library Use Only Title Uplifting service Subtitle the proven path to delighting your customers, colleagues, and everyone else you meet Author info Ron Kaufman Author Kaufman Ron
Issue data [s.a.] : Evolve Publishing , 2012. - xxv, 318 s. : il., 24 cm ISBN 978-0-9847625-0-7 Note Register Keywords podnikanie - business - entrepreneurship zákaznícke služby - služby zákazníkom - customer services marketing Form. Descr. literatúra faktu - non-fiction Language English Country United States of America systematics 658.114 658.818 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 1, currently available 0, at library only 1 
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Call number Location Sublocation Umiestnenie Info 378842 Univerzita Mateja Bela Department of public economics and regional development In-Library Use Only Title Service management and marketing Subtitle customer management in service competition Author info Christian Grönroos Author Grönroos Christian
Issue data Hoboken, NJ : John Wiley & Sons , 2007. - x, 483 s. : il., 24 cm Issue 3rd ed., reprinted ISBN 978-0-470-02862-9 Note Bibliogr. odkazy. Register Keywords predaj - selling marketing manažment služieb - service management služby - service industries - services zákaznícke služby - služby zákazníkom - customer services Language English Country United States of America systematics 658.8 339.187 Annotation Res. angl. Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 1, currently available 0, at library only 1 
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Call number Location Sublocation Umiestnenie Info 309304 Univerzita Mateja Bela Department of public economics and regional development In-Library Use Only Title Services marketing management Subtitle a strategic perspective Author info Hans Kasper ... [et al.] Author Kasper Hans
Co-authors van Helsdingen Piet
Gabbott Mark
Issue data West Sussex : John Wiley & Sons , 2006. - 554 s. : tab., 26 cm Issue 2nd ed. ISBN 978-0-470-09116-6 Note Bibliografia s. 511-542. Register Keywords priemysel - industry zákaznícke služby - služby zákazníkom - customer services marketing manažment - management Language English Country Great Britian systematics 005 339.138 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 5, currently available 3, at library only 2 book
Call number Location Sublocation Umiestnenie Info 336714 Univerzita Mateja Bela Department of corporate economics and management In-Library Use Only 336715 Univerzita Mateja Bela Economic reading room In-Library Use Only 336716 Univerzita Mateja Bela Department of absent lending 336717 Univerzita Mateja Bela Department of absent lending 336718 Univerzita Mateja Bela Department of absent lending Title Building great customer experiences Author info Colin Shaw and John Ivens Author Shaw Colin
Co-authors Ivens John
Issue data New York : Palgrave , 2002. - xi., 224 s. : grafy, tab., 24 cm Issue 1st ed. ISBN 0-333-99013-7 Keywords zákazníci - customers zákaznícke služby - služby zákazníkom - customer services Language English Country Great Britian systematics 33.009.7 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 1, currently available 0, at library only 1 book
Call number Location Sublocation Umiestnenie Info 26406 Univerzita Mateja Bela Economic reading room In-Library Use Only
