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Title Zákazník má vždy pravdu Subtitle a dalších 49 pravidel pro poskytování skvělých služeb Author info Tom Markert; [z angl. orig. ... preložil Adam Pumpr] Author Markert Tom
Another authors Pumpr Adam (Translator)
Issue data Praha : Pragma , 2012. - 109 s., 19 cm Issue [1. vyd.] ISBN 978-80-7349-295-3 Keywords služby - service industries - services marketing poskytovanie služieb - provision of services Language Czech Country Czech Republic systematics 339 658.8 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 1, currently available 1 
book
Call number Location Sublocation Umiestnenie Info 331333 Univerzita Mateja Bela Department of absent lending
