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Title Management kvality služeb v cestovním ruchu Subtitle jak zvýšit kvalitu služeb a spokojenost zákazníků Author info Ida Rašovská, Kateřina Ryglová Author Rašovská Ida
Co-authors Ryglová Kateřina
Issue data Praha : Grada , 2017. - 186 s. : gr., sch., tab., 24 cm Issue 1. vyd. Edition Manažer ISBN 978-80-247-5021-7 Note Bibliografia s. 173-179. Bibliografické odkazy. Register Keywords cestovný ruch - turizmus - tourism manažérstvo kvality - manažment kvality - quality management kvalita služieb - quality of services služby cestovného ruchu - tourism services - tourist services Form. Descr. kolektívne monografie - collective monographies Language Czech Country Czech Republic systematics 338.48 338.488 005.6 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 2, currently available 1, at library only 1 
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Call number Location Sublocation Umiestnenie Info 365042 Univerzita Mateja Bela Department of absent lending 377548 Univerzita Mateja Bela Economic reading room In-Library Use Only Title Znaky kvality pre zariadenia turizmu a agroturizmu Author info Miroslav Babinský, Marián Bujna Author Babinský Miroslav
Co-authors Bujna Marián
Issue data Dudince : Európsko-slovenské združenie agroturizmu a turizmu , 2015. - 104 s. : gr., obr., tab., 31 cm Issue 1. vyd. ISBN 978-80-971306-2-6 , 978-80-971707-0-7 Note Bibliografia s. 96 Keywords turistický ruch vidiecka turistika agroturistika kvalita služieb - quality of services cestovný ruch - turizmus - tourism rural tourism farm tourism Language Slovak Country Slovak Republic systematics 338.48 338.48-44(1-22) 005.336.3 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 1, currently available 0, at library only 1 
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Call number Location Sublocation Umiestnenie Info 353411 Univerzita Mateja Bela Economic reading room In-Library Use Only Title Manažérstvo kvality Subtitle história, koncepty, metódy Author info Alexander Mateides a kolektív Author Mateides Alexander
Issue data Bratislava : EPOS , 2006. - 751 s. : obr., tab., 22 cm Issue [1. vyd.] ISBN 80-8057-656-4 Note Bibliografia s. 749 - 751 Keywords manažérstvo kvality - manažment kvality - quality management kvalita služieb - quality of services manažment ľudských zdrojov - human resources management - riadenie ľudských zdrojov vysokoškolské učebnice - učebnice vysokých škôl Language Slovak Country Slovak Republic systematics 005.6 005.336.3 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 4, currently available 3, at library only 1 
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Call number Location Sublocation Umiestnenie Info 258213 Univerzita Mateja Bela Department of absent lending 258214 Univerzita Mateja Bela Economic reading room In-Library Use Only 277058 Univerzita Mateja Bela Department of absent lending 301250 Univerzita Mateja Bela Department of absent lending Title Manažérstvo kvality služieb Author info Alexander Mateides, Jaroslav Ďaďo Author Mateides Alexander
Co-authors Ďaďo Jaroslav 1954-
Issue data Banská Bystrica : Univerzita Mateja Bela , 2004. - 188 s. : obr., 25 cm Issue 1. vyd. ISBN 80-8055-888-4 Note Bibliografia s. 184 - 186 Keywords kvalita služieb - quality of services manažment - management vysokoškolské učebné texty Language Slovak Country Slovak Republic systematics 005 658.64 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 12, currently available 10, at library only 2 
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Call number Location Sublocation Umiestnenie Info 268153 Univerzita Mateja Bela Department of absent lending 268156 Univerzita Mateja Bela Department of absent lending 270954 Univerzita Mateja Bela Department of absent lending 270956 Univerzita Mateja Bela Department of absent lending 270957 Univerzita Mateja Bela Department of absent lending 270958 Univerzita Mateja Bela Department of absent lending 270959 Univerzita Mateja Bela Department of absent lending 270960 Univerzita Mateja Bela Department of absent lending 270961 Univerzita Mateja Bela Department of absent lending 270962 Univerzita Mateja Bela Department of absent lending 274221 Univerzita Mateja Bela Universal reading room In-Library Use Only 299820 Univerzita Mateja Bela Economic reading room In-Library Use Only Title Manažment a marketing služieb Author info Valéria Michalová Author Michalová Valéria
Issue data Bratislava : Vydavateľstvo EKONÓM : Ekonomická univerzita , 2004. - 218 s. : grafy, obr., 21 cm Issue 2. vyd. ISBN 80-225-1775-5 Note Bibliografické odkazy Keywords manažment služieb - service management kvalita služieb - quality of services marketing služieb - marketing of services - service marketing vysokoškolské učebnice - učebnice vysokých škôl Language Slovak Country Slovak Republic systematics 005 338.46 658.8 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 2, currently available 0, at library only 1 book
Call number Location Sublocation Umiestnenie Info 258809 Univerzita Mateja Bela Economic reading room In-Library Use Only 258810 Univerzita Mateja Bela Department of absent lending vypož. (until 12.07.2024) Title Zásady udeľovania "Znakov kvality pre zariadenia vidieckeho turizmu a agroturizmu" na Slovensku Issue data Bratislava : SZVTA , 1998. - 72 s. Issue 1. vyd. ISBN 80-967873-1-4 Keywords agroturistika kvalita služieb - quality of services Language Slovak Country Slovak Republic systematics 338.48-44(1-22) Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 1, currently available 0, at library only 1 book
Call number Location Sublocation Umiestnenie Info 14279 Univerzita Mateja Bela Economic reading room In-Library Use Only Title Jak získat zákazníka Subtitle kvalita služeb Author info Jacques Horovitz ; [z franc. orig. prel. Toman Prokop, Pavel Novotný] Author Horovitz Jacques
Another authors Prokop Toman (Translator)
Novotný Pavel (Translator)
Issue data Praha : Management Press , 1994. - 134 s. Issue 1.vyd. ISBN 80-85603-45-4 Keywords konkurencieschopnosť - competitiveness služby - service industries - services kvalita služieb - quality of services zákazníci - customers Language Czech Country Czech Republic systematics 338.46 659 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 1, currently available 0, at library only 1 book
Call number Location Sublocation Umiestnenie Info 216521 Univerzita Mateja Bela Economic reading room In-Library Use Only Title Podnik řízený zákazníkem Author info Richard C. Whiteley Author Whiteley Richard C
Issue data Praha : Victoria Publishing , 1991. - 231 s. Issue 1.vyd. ISBN 80-85605-69-4 Note Preložené z angličtiny Keywords podniky - business enterprises riadenie podniku kvalita služieb - quality of services Language Czech Country Czech Republic systematics 658.114 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 1, currently available 0, at library only 1 book
Call number Location Sublocation Umiestnenie Info 10226 Univerzita Mateja Bela Economic reading room In-Library Use Only
