Košík

Záznam bol pridaný do košíka

1.An empirical examination of the relationship between service quality, satisfaction and behavioral intentions in higher education setting

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100		$a 20130215d2012 m y slo 03 ba
101	0-	$a eng
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200	1-	$a An empirical examination of the relationship between service quality, satisfaction and behavioral intentions in higher education setting $f Jaroslav Dado, Janka Taborecka Petrovicova, Sreten Cuzovic et al.
330		$a Štúdia prezentuje vzťahy a závislosti medzi kvalitou služieb a spokojnosťou zákazníka a ich dopadoch na správanie sa zákazníkov vo sfére vysokého školstva na základe vybraných modelov.
463	-1	$1 001 umb_un_cat0289815 $1 200* 1 $a Serbian Journal of Management $e an International Journal for Theory and Practice of Management Science $v Vol. 7, no. 2 (2012), pp. 203-218 $1 210 $a Bor $c University of Belgrade, Technical faculty in Bor $d 2012 $1 011 $a 1452-4864 $1 011 $a 2217-7159
606	0-	$3 umb_un_auth*0037672 $a kvalita služieb $X quality of services
606	0-	$3 umb_un_auth*0037671 $a služby $X service industries $X services
606	0-	$3 umb_un_auth*0115321 $a satisfaction
606	0-	$3 umb_un_auth*0000776 $a zákazníci $X customers
606	0-	$3 umb_un_auth*0088098 $a spokojnosť $X contentment
606	0-	$3 umb_un_auth*0082243 $a správanie
606	0-	$3 umb_un_auth*0214997 $a behavior
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2.Moore, Gareth
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Košík

1.An empirical examination of the relationship between service quality, satisfaction and behavioral intentions in higher education setting

2.Moore, Gareth