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Age and educational diversification of hotel employees and its impact on turnover
Názov Age and educational diversification of hotel employees and its impact on turnover Aut.údaje Milota Vetráková, Ivana Šimočková, Kristína Pompurová Autor Vetráková Milota 1950- (50%) UMBEF01 - Katedra cestovného ruchu
Spoluautori Šimočková Ivana 1985- (20%) UMBEF01 - Katedra cestovného ruchu
Pompurová Kristína 1983- (30%) UMBEF01 - Katedra cestovného ruchu
Zdroj.dok. Sustainability. Vol. 11, no. 19 (2019), pp. 1-14. - Basel : Multidisciplinary Digital Publishing Institute, 2019 Kľúč.slová hotelierstvo - hotel-keeping diverzifikácia - diversification hoteloví zamestnanci - hotel employees - hotel staff udržateľný rozvoj - trvalo udržateľný rozvoj - sustainable development hotely - hotels vzdelanie vek - age Form.deskr. články - journal articles Jazyk dok. angličtina Krajina Švajčiarsko Anotácia Hotel managers are forced to hire new employees in order to secure smooth hotel operations as well as replace those employees who have left for their competitors. Newly hired employees need to be instructed and trained, which has a negative influence on hotel costs. We assume that both an employee's age and the level of education determines the quality of their performance at work, as well as their personal stability, thus having an influence on business sustainability. This paper analyzes the age and education diversification of employees in four-star and five-star hotels in Slovakia, and its impact on employee turnover. The research was undertaken in 2019, with a research sample comprising 1085 individuals employed in selected chain and independent hotels. We examined the opinions of employees from different ages and education levels about their retention and changes of employment. Statistical testing confirmed the relation between turnover and the educational level of the employees. However, the correlation between turnover and age was rejected. We analyze the different perceptions of retention and job change of employees from different age groups. The revelation of the causes as to why employees might leave a hotel could help managers change their philosophy and the processes of human resources management in favor of developing a sustainable company. URL Link na plný text Kategória publikačnej činnosti ADC Číslo archívnej kópie 46290 Kategória ohlasu WONG, Antony King Fung - KIM, Seongseop (Sam) - KIM, Jungkeun - HAN, Heesup. How the COVID-19 pandemic affected hotel employee stress : employee perceptions of occupational stressors and their consequences. In International journal of hospitality management. ISSN 0278-4319, 2021, vol. 93, art. no. 102798, pp. 1-10.
REGALADO-CALANCHE, Dubys - OBISPO-SALAZAR, Kelly - ROSERO-SARASTY, Oscar. Hospitality and informal work in the tourism sector : a reflection in times of Covid-19. In Clio America. ISSN 1909-941X, 2021, vol. 15, no. 29, pp. 592-600.
HUANG, Arthur Yan - FISHER, Tyler - DING, Huiling - GUO, Zhishan. A network analysis of cross-occupational skill transferability for the hospitality industry. In International journal of contemporary hospitality management. ISSN 0959-6119, 2021, vol. 33, no. 12, pp. 4215-4236.
VRANAKOVA, Natalia - BABELOVA GYURAK, Zdenka - CHLPEKOVA, Andrea. Sustainable human resource management and generational diversity : the importance of the age management pillars. In Sustainability. ISSN 2071-1050, 2021, vol. 13, no. 15, pp. 1-18.
MOHSIN, Asad - BROCHADO, Ana - RODRIGUES, Helena. Mind the gap : a critical reflection on hotel employee turnover. In International journal of contemporary hospitality management. ISSN 0959-6119, 2023, vol. 35, no. 7, pp. 2481-2495.
HALMI, Lahorka - POLDRUGOVAC, Katarina. Internal sustainability reporting in the hotel industry. In Springer proceedings in business and economics : 9th international conference of the international association of cultural and digital tourism : IACuDiT 2022, Syros, 1st-3rd September 2022. Cham : Springer, 2023. ISBN 978-303126828-1, pp. 221-235.
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