Quantitative models for performance evaluation and benchmarking

Zhu, Joe

Quantitative models for performance evaluation and benchmarking : data envelopment analysis with spreadsheets / Joe Zhu. -- 3rd ed. -- Cham : Springer, 2014. -- xvii; 414 s. : tab. ; 24 cm. -- (International series in operations research and management science ; 213). -- Bibliografické odkazy. Register