Performance benchmarking

Bogetoft, Peter Performance benchmarking : measuring and managing performance / Peter Bogetoft. -- [1st ed.]. -- New York : Springer, 2012. -- xx; 255 s. : gr., tab. ; 24 cm. -- (Management for professionals). -- Bibliografia s. 245-250. Register. -- ISBN 978-1-4614-6042-8 (viaz.)

1. benchmarking procesov 2. benchmarking 3. manažment

005+005.3
BB301