Linking retail service quality, satisfaction and perceived value to customer behavioral intensions: Evidence from Serbia

RAJIĆ, Tamara - TÁBORECKÁ PETROVIČOVÁ, Janka. Linking retail service quality, satisfaction and perceived value to customer behavioral intensions: Evidence from Serbia. In E+M Ekonomie a Management. - Liberec : Technická univerzita v Liberci, 2013. ISSN 1212-3609, 2013, roč. 16, č. 2, s. 99-112.