How to measure and evaluate the performance of processes in quality management in conditions of globalization: An empirical study and proposal of a model

SEDLIAČIKOVÁ, Mariana - KLEMENTOVÁ, Jarmila - MALÁ, Denisa. How to measure and evaluate the performance of processes in quality management in conditions of globalization: An empirical study and proposal of a model. In Globalization and its socio-economic consequences : proceedings of 15th international scientific conference, Rajecké Teplice, 7th - 8th October 2015. Part II. 1. vyd. - Žilina : University of Žilina, 2015. ISBN 978-80-8154-145-2, s. 653-660.