Building a total quality culture

Batten, Joe D. Building a total quality culture / Joe D. Batten ; foreword by Zig Ziglar. -- Eugene, Oregon : Wipf and Stock Publishers, 1992. -- vii, 88 s. : il., sch. ; 26 cm. -- Bibliografia s. 73. -- ISBN 978-1-62564-578-4 (brož.)

1. manažérstvo kvality 2. organizačná kultúra 3. zvyšovanie kvality 4. quality improvement

005.6+005.73
BB301