Customer relationship management (CRM) for medium and small enterprises

SPECCHIA, Antonio. Customer relationship management (CRM) for medium and small enterprises : how to find the right solution for effectively connecting with your customers. New York : Routledge, 2022. 1 online zdroj (xix, 206 s.). Názov z titulnej obrazovky (verzia z 12.01.2023). Dostupné na internete: <http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=3254285> ISBN 9781000532692.