Quality management essentials

Hoyle, David Quality management essentials / David Hoyle. -- 1st ed. -- Oxon : Routledge Taylor & Francis Group, 2011. -- ix; 212 s. : il. ; 23 cm. -- Bibliografia s. 203-205. Register. -- ISBN 978-0-75-066786-9 (brož.)

1. manažérstvo kvality 2. ISO normy 3. ISO 9000 4. ISO norms

005.6+006.3/.8+006.83
BB301