Výsledky vyhľadávania
Názov Modelling the determinants of festival visitors' behavioural intentions Aut.údaje Jaroslav Ďaďo, Vanda Maráková ... [et al.] Autor Ďaďo Jaroslav 1954- (25%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Spoluautori Maráková Vanda 1976- (25%) UMBEF01 - Katedra cestovného ruchu
Táborecká Petrovičová Janka 1979- (25%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Rajić Tamara (25%)
Zdroj.dok. E+M Ekonomie a Management. Roč. 23, č. 2 (2020), s. 173-192. - Liberec : Technická univerzita v Liberci, 2020 Kľúč.slová motivácia - motivation perceived value satisfaction subjektívna pohoda - subjective well-being Form.deskr. články - journal articles Jazyk dok. angličtina Krajina Česká republika Anotácia Limited efforts have been made to date to examine the determinants of visitors' behavioural intentions in the context of cultural festivals in Central Europe. The present study aims to fill this void in literature by proposing a conceptual model incorporating the festival setting that has thus far scantly examined perspective of the fulfilment of motives and a subjective well-being as a consequence of a festival experience. The application of structural equation modelling (SEM) on a sample of 770 festival visitors in Slovakia provided support for the concept of visitors' motivation as a higher-order construct and its direct relatedness to perceived value of a festival experience and visitors' satisfaction. Both satisfaction and visitors' subjective well-being emerged as direct antecedents to visitors' behavioural intentions and mediators of the impact of perceived value on visitors' behavioural intentions. Implications of the study are provided and limitations and directions for future research are highlighted. Kategória publikačnej činnosti ADM Číslo archívnej kópie 48026 Katal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Báza dát xpca - PUBLIKAČNÁ ČINNOSŤ Odkazy PERIODIKÁ-Súborný záznam periodika 
nerozpoznaný
Názov Modelling the relationships among retail atmospherics, service quality, satisfaction and customer behavioural intentions in an emerging econonomy context Aut.údaje Tamara Rajic, Jaroslav Ďaďo Autor Rajić Tamara (50%)
Spoluautori Ďaďo Jaroslav 1954- (50%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Zdroj.dok. Total Quality Management and Business Excellence. Vol. 24, no. 9-10 (2013), pp. 1096-1110. - Abington : Routledge, 2013 Kľúč.slová atmospherics kvalita služieb - quality of services satisfaction behavioral intentions maloobchod - retail trade Heslá geogr. Srbsko Jazyk dok. angličtina Krajina Veľká Británia Systematika 33 URL Link na zdrojový dokument Kategória publikačnej činnosti ADC Číslo archívnej kópie 27603 Kategória ohlasu WIKTOR, Jan W. Systém kvality vzdelávania na vysokej škole : koncepcia a štruktúra. Skúsenosti Ekonomickej univerzity v Krakove. In Ekonomika a spoločnosť : vedecký časopis Ekonomickej fakulty Univerzity Mateja Bela v Banskej Bystrici. ISSN 1335-7069, 2014, roč. 15, č. 2, s. 185-195.
THAI, Vinh V. The impact of port service quality on customer satisfaction : the case of Singapore. In Maritime economics & logistics. ISSN 1479-2931, 2016, vol. 18, no. 4, pp. 458-475.
TSAI, Juin-Ming - HUNG, Shiu-Wan. Supply chain relationship quality and performance in technological turbulence: an artificial neural network approach. In International journal of production research. ISSN 0020-7543, 2016, vol. 54, no. 9, pp. 2757-2770.
DJEKIC, Ilija - KANE, Kevin - TOMIC, Nikola - KALOGIANNI, Eleni - ROCHA, Ada - ZAMIOUDI, Lamprini - PACHECO, Rita. Cross-cultural consumer perceptions of service quality in restaurants. In Nutrition & food science. ISSN 0034-6659, 2016, vol. 46, no. 6, pp. 827-843.
Katal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Báza dát xpca - PUBLIKAČNÁ ČINNOSŤ Odkazy PERIODIKÁ-Súborný záznam periodika nerozpoznaný
Názov Linking service quality and satisfaction to behavioural intentions in higher education setting Aut.údaje Jaroslav Ďaďo ... [et al.] Autor Ďaďo Jaroslav 1954- (25%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Spoluautori Táborecká Petrovičová Janka 1979- (25%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Riznić Dejan (25%)
Rajić Tamara (25%)
Zdroj.dok. Ekonomický časopis : časopis pre ekonomickú teóriu, hospodársku politiku, spoločensko-ekonomické prognózovanie. Roč. 61, č. 6 (2013), s. 578-596. - Bratislava, 2013 : Ekonomický ústav Slovenskej akadémie vied Kľúč.slová behavioral intentions vyššie vzdelanie - higher education kvalita služieb - quality of services Heslá geogr. Slovensko Jazyk dok. angličtina Krajina Slovenská republika Systematika 658.64 Anotácia This study aims to examine relationships among higher education service quality and student satisfaction and their relatedness to students behavioural intentions. Slovak higher education setting has provided a framework to this study Kategória publikačnej činnosti ADD Číslo archívnej kópie 27606 Kategória ohlasu WIKTOR, Jan W. Systém kvality vzdelávania na vysokej škole : koncepcia a štruktúra. Skúsenosti Ekonomickej univerzity v Krakove. In Ekonomika a spoločnosť : vedecký časopis Ekonomickej fakulty Univerzity Mateja Bela v Banskej Bystrici. ISSN 1335-7069, 2014, roč. 15, č. 2, s. 185-195.
MILOŠEVIĆ, Isidora - ŽIVKOVIĆ, Dragana - ARSIĆ, Sanela - MANASIJEVIĆ, Dragan. Facebook as virtual classroom : social networking in learning and teaching among Serbian students. In Telematics and Informatics. ISSN 0736-5853, 2015, vol. 32, no. 4, pp. 576-585.
MILOŠEVIĆ, Isidora - ŽIVKOVIĆ, Dragana - MANASIJEVIC, Dragan - NIKOLIC, Danijel. The effects of the intended behavior of students in the use of M-learning. In Computers in human behavior. ISSN 0747-5632, 2015, vol. 51, part A, pp. 207-215.
MIKLOSIK, Andrej. Search-centric approach to sustainability of academic marketing. In Economic annals -21 . ISSN 1728-6220, 2016, vol. 156, no. 1-2, pp. 92-96.
ŠTARCHOŇ, Peter - VETRÁKOVÁ, Milota - METKE, Jozef - LORINCOVÁ, Silvia - HITKA, Miloš - WEBEROVÁ, Dagmar. Introduction of a new mobile player app store in selected countries of Southeast Asia. In Social sciences. ISSN 2076-0760, 2018, vol. 7, no. 9.
BENČIKOVÁ, Dana. Assessing CQ in a workplace - a foundation for intercultural training in Slovak enterprises. In Kultúrna inteligencia ako dôležitý predpoklad konkurencieschopnosti Slovenska v globálnom prostredí : zborník vedeckých štúdií III. z projektu VEGA 1/0934/16. Banská Bystrica : Vydavateľstvo Univerzity Mateja Bela - Belianum, 2018. ISBN 978-80-557-1488-2, s. 27-40.
BENČÍKOVÁ, Dana - MALÁ, Denisa - SEDLIAČIKOVÁ, Mariana - DRÁBEK, Josef - KROPIL, Rudolf. Assessment of cultural intelligence as a prerequisite to development of an enterprise within the contemporary global corporate environment. In Ekonomický časopis. ISSN 0013-3035, 2021, vol. 69, no. 1, pp. 88-109.
Katal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Báza dát xpca - PUBLIKAČNÁ ČINNOSŤ Odkazy PERIODIKÁ-Súborný záznam periodika nerozpoznaný
Názov Linking retail service quality, satisfaction and perceived value to customer behavioral intensions: Evidence from Serbia Súbež.n. Prepojenie kvality maloobchodných služieb, spokojnosti a vnímania hodnoty na zákazníkove správanie na príklade zo Srbska Aut.údaje Tamara Rajic, Janka Táborecká-Petrovičová Autor Rajić Tamara (34%)
Ďaďo Jaroslav 1954- (33%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Spoluautori Táborecká Petrovičová Janka 1979- (33%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Zdroj.dok. E+M Ekonomie a Management. Roč. 16, č. 2 (2013), s. 99-112. - Liberec : Technická univerzita v Liberci, 2013 Kľúč.slová kvalita služieb - quality of services zákazníci - customers spokojnosť - contentment satisfaction Jazyk dok. angličtina Krajina Česká republika Systematika 005.336.3 Kategória publikačnej činnosti ADM Číslo archívnej kópie 26802 Kategória ohlasu DABIJA, Dan Cristian - POP, Nicolae Al - SZENTESI, Silviu Gabriel. A customer-oriented perspective on retail brand equity in the fashion industry. In Industria textila. ISSN 1222-5347, 2014, vol. 65, no. 1, pp. 37-46.
VARGA, Anja - DLAČIĆ, Jasmina - VUJIČIĆ, Maja. Repurchase intentions in a retail store - exploring the impact of colours. In Ekonomski vjesnik. ISSN 0353-359X, 2014, vol. 27, no. 2, pp. 229-244.
PALAMIDOVSKA-STERJADOVSKA, Nikolina - CIUNOVA-SHULESKA, Anita. An integrated model of customer loyalty in the Macedonian mobile service market. In E+M. Ekonomie a management. ISSN 1212-3609, 2017, vol. 20, no. 2, pp. 199-215.
LORINCOVÁ, Silvia - HITKA, Miloš - BALAŽOVÁ, Žaneta. Corporate culture in Slovak enterprises as a factor of HRM quality case study. In International journal for quality research. ISSN 1800-6450, 2016, vol. 10, no. 4, pp. 719-732.
OSAKWE, Christian Nedu - CHOVANCOVA, Miloslava - AGU, Monica N. Understanding the key drivers of emarketplace uptake among micro and small-sized businesses (msbs) in an emerging economy. In Transformations in business & economics. ISSN 1648-4460, 2016, vol. 15, no. 3, pp. 239-258.
DE ABREU, Arlete Aparecida - ANTONIALLI, Luiz Marcelo - ANDRADE, Daniela Meirelles. Exploring the intellectual basis of quality in services: when discourse changes its tone. In Revista Brasileira de marketing. ISSN 2177-5184, 2019, vol. 18, no. 2, pp. 137-168.
Katal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Báza dát xpca - PUBLIKAČNÁ ČINNOSŤ Odkazy PERIODIKÁ-Súborný záznam periodika nerozpoznaný
Názov An empirical examination of the relationship between service quality, satisfaction and behavioral intentions in higher education setting Aut.údaje Jaroslav Dado, Janka Taborecka Petrovicova, Sreten Cuzovic et al. Autor Ďaďo Jaroslav 1954- (25%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Spoluautori Táborecká Petrovičová Janka 1979- (25%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Cuzovic Sreten (25%)
Rajić Tamara (25%)
Zdroj.dok. Serbian Journal of Management : an International Journal for Theory and Practice of Management Science. Vol. 7, no. 2 (2012), pp. 203-218. - Bor : University of Belgrade, Technical faculty in Bor, 2012 Kľúč.slová kvalita služieb - quality of services služby - service industries - services satisfaction zákazníci - customers spokojnosť - contentment správanie behavior Jazyk dok. angličtina Krajina RS Anotácia Štúdia prezentuje vzťahy a závislosti medzi kvalitou služieb a spokojnosťou zákazníka a ich dopadoch na správanie sa zákazníkov vo sfére vysokého školstva na základe vybraných modelov. Kategória publikačnej činnosti ADE Číslo archívnej kópie 24723 Kategória ohlasu CHINOMONA, Richard - SANDADA, Maxwell. Customers' perceptions on ESKOM's pre-paid billing system and the effects on their satisfaction and trust. In Mediterranean journal of social sciences. ISSN 2039-9340, 2014, vol. 5, no. 9, pp. 119-126.
ANAND, S. Vijay - SELVARAJ, M. Customer perception on service quality in India's post office savings banking sector - an empirical study using SERVQUAL. In European journal of social sciences. ISSN 1450-2267, 2013, vol. 38, no. 3, pp. 299-308.
AZAR, Sana - RHANJA, Waqas - TALAT, Amina - KHAN, Shamila - BUSHRA, Aliya. Building relationships with bank customers employing technology. In Proceedings of 24th international business research conference, Las Vegas 12 - 13 December 2013. Melbourne : World Business Institute Australia, 2013. ISBN 978-1-922069-37-5, pp. [1-22].
ANAND, S. Vijay - SELVARAJ, M. Impact of service quality on customer perception : an empirical study in India's post office savings banking sector using SERVQUAL. In International journal of management and business research. ISSN 2228-7019, 2015, vol. 5, no. 3, pp. 189-206.
TWAISSI, Naseem M. - AL-KILAMI, Mohammad H. The impact of perceived service quality on students' intentions in higher education in a Jordanian governmental University. In International business research. ISSN 1913-9004, 2015, vol. 8, no. 5, pp. 81-92.
BHAKAR, Sher Singh - BHAKAR, Shailja - BHAKAR, Shilpa. Customer satisfaction or service quality - identifying mediating variable and evaluating behavioral intention model in hotel industry : an SEM approach. In Research journal of social science & management. ISSN 2251-1571, 2015, vol. 5, no. 2, pp. 111-124.
KOLOOR, Hossein Rahimi. Developing a communication model between banking services quality via mediating variables of quality of relationship with customers and satisfaction with customer loyalty : a case study of Tejarat bank. In International journal of organizational leadership. ISSN 2383-1103, 2015, vol. 4, no. 1, pp. 86-99.
RODIC LUKIC, Vesna - LUKIC, Nemanja. Assessment of student satisfaction model: evidence of Western Balkans. In Total quality management & business excellence. ISSN 1478-3363, 2020, vol. 31, no. 13-14, pp. 1506-1518.
Katal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Báza dát xpca - PUBLIKAČNÁ ČINNOSŤ Odkazy PERIODIKÁ-Súborný záznam periodika nerozpoznaný
Názov An empirical investigation into the construct of higher education service quality Aut.údaje Jaroslav Ďaďo, Janka Táborecká Petrovičová, Dejan Riznic, Tamara Rajic Autor Ďaďo Jaroslav 1954- (25%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Spoluautori Táborecká Petrovičová Janka 1979- (25%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Riznić Dejan (25%)
Rajić Tamara (25%)
Zdroj.dok. International Review of Management and Marketing. Vol. 1, no. 3 (2011), pp. 30-42. - Mersin : EconJournals, 2011 Kľúč.slová vyššie vzdelanie - higher education kvalita služieb - quality of services SERVQUAL Jazyk dok. angličtina Krajina Turecko Systematika 334 Kategória publikačnej činnosti ADE Číslo archívnej kópie 20721 Kategória ohlasu MAHMOUD, Ali Bassam - KHALIFA, Bayan. A confirmatory factor analysis for SERVPERF instrument based on a sample of students from Syrian universities. In Education and Training. ISSN 0040-0912, 2015, vol. 57, no. 3, pp. 343-359.
AZAR, Sana - KHAN, Shamila. Service quality of higher education in Pakistan. In Asian journal of university education. ISSN 1823-7797, 2012, vol. 8, no. 1, pp. 107-122.
KUMAR, Jeetesh - YANG, Chiao Ling. Service quality and loyalty of international students studying in the field of hospitality and tourism. In Malaysian online journal of educational management [online]. 2014, vol. 2, no. 3 [cit. 2015-04-29]. ISSN 2289-4489. Dostupné na: http://e-journal.um.edu.my/public/article-view.php?id=6394
BACILA, Mihai-Florin - POP, Marcel Ciprian - SCRIDON, Mircea Andrei - CIORNEA, Raluca. Development of an instrument for measuring student satisfaction in business educational institutions. In Contemporary priorities in business education. ISSN 1527-1803, 2014, no. 37, pp. 841-856.
ĐONLAGIĆ, Sabina - FAZLIĆ, Samira. Quality assessment in higher education using the servqual model. In Management (Croatia). ISSN 1331-0194, 2015, vol. 20, no. 1, pp. 39-57.
JAIN, Sonali - JAIN, Sanjay K. Does outcome quality matter? An investigation in the context of banking services in an emerging market. In Journal of consumer marketing. ISSN 0736-3761, 2015, vol. 32, no. 5, pp. 341-355.
PATHMINI, M. G. S. - WIJEWARDHENA, W. P. - GAMAGE, C. T. - GAMINI, L. P. S. Impact of service quality on students' satisfaction in newly established public sector universities in Sri Lanka : study based on the Faculty of management studies. In Journal of management matters. ISSN 1391-7099, 2014, vol. 1, no. 1, pp. 51-64.
PHAM, Long - WILLIAMSON, Stan - BERRY, Ronald. Student perceptions of e-learning service quality, e-satisfaction, and e-loyalty. In International journal of enterprise information systems. ISSN 1548-1115, 2018, vol. 14, no. 3, pp. 19-40.
MESTROVIC, Dunja. Service quality, students' satisfaction and behavioural intentions in stem and ic higher education institutions. In Interdisciplinary description of complex systems. ISSN 1334-4684, 2017, vol. 15, no. 1, pp. 66-77.
OZDEMIR, Yasal - KAYA, Sema Kayapinar - TURHAN, Erkan. A scale to measure sustainable campus services in higher education : sustainable service quality. In Journal of cleaner production. ISSN 0959-6526, 2020, vol. 245, pp. 1-17.
PHAM, Long - LIMBU, Yam B. - BUI, Trung K. - NGUYEN, Hien T. - PHAM, Huong T. Does e-learning service quality influence e-learning student satisfaction and loyalty? Evidence from Vietnam. In International journal of educational technology in higher education. ISSN 2365-9440, 2019, vol. 16, art. no. 7, pp. 1-26.
RODIC LUKIC, Vesna - LUKIC, Nemanja. Assessment of student satisfaction model: evidence of Western Balkans. In Total quality management and business excellence. ISSN 1478-3363, 2020, vol. 31, no. 13-14, pp. 1506-1518.
Katal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Báza dát xpca - PUBLIKAČNÁ ČINNOSŤ Odkazy PERIODIKÁ-Súborný záznam periodika nerozpoznaný